The venue shares the details
Spaces and visit steps become one structured guide.
A little more clarity. A little less uncertainty.
Know what to expect.
Before you arrive.
Clear pre-visit and sensory information about places. See the spaces, understand the surroundings, and plan a visit in your own way.
No account needed. No diagnosis asked. Your decision.
A glimpse of your visit
01 / 05 · The Willow Museum
The entrance, before you get there.
A step-free entrance. A reception desk on your left. A place to pause, if you need it.
SoundVariableLightModerate
Information provided by venue
Demonstration · fictional information
Clear information
Understand a place before you visit.
Visible sources
Know who provided the information.
Your own choices
Decide what works for you.
How it works
From a place to a clearer picture.
The source stays visible
Venue information and independent checks are clearly distinguished.
You explore at your own pace
Follow the guide, skip a step, or return whenever you like.
Who it’s for
For people who like to know first.
Visitors
Neurodivergent people, families, carers and anyone sensitive to noise, light or crowds.
Institutions
Museums first, then theatres, clinics, universities and public offices that want to be predictable for every visitor.
Assessors
Trained partners who check information on site, following a recorded protocol with dated measurements.
A guide, not a judgement
Different people. Different needs. Better information.
An environment can feel different to each person. NERUMA describes the place, without a single accessibility score or a promise that it suits everyone.
What you can find in a guide
The details that make a visit easier to imagine.
Sound & acoustics
Background music, echoes and sudden sounds.
Light & visual surroundings
Bright spaces, screens, glare and changes in light.
Crowds & queues
Busier times, waiting areas and personal space.
Smells & temperature
Noticeable smells, airflow and indoor conditions.
Space to pause
Quiet spaces, seating and available support.
Arrival & getting around
Entrances, routes, lifts and what happens next.
Where the information comes from
Three levels of information.
Provided by the venue
The venue fills in the guide itself.
Verified on site
A trained assessor checks the place against a recorded protocol.
Independent audit
External evaluation with measurements and a separate reviewer.
None of these labels means “safe for everyone”. They describe where the information comes from, not the place.
How we decide